Kestrel Report

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Privacy Policy

Last updated: January 2025

1. Information We Collect

We collect information you provide directly to us, such as when you:

  • Purchase our services
  • Upload lab results for analysis
  • Contact us for support
  • Subscribe to our communications

This may include:

  • Contact information (name, email address)
  • Payment information (processed securely through third-party providers)
  • Health information contained in lab results you submit
  • Communications with our team

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Analyze your lab results and create personalized reports
  • Process transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and customer service requests
  • Communicate with you about products, services, and events

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business
  • Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities
  • Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets

Your health information is never shared for marketing purposes or sold to third parties.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • Encryption of data in transit and at rest
  • Secure file upload and storage systems
  • Limited access to personal information on a need-to-know basis
  • Regular security assessments and updates

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Lab results and reports are typically retained for:

  • Active customer accounts: Until account deletion is requested
  • Completed reports: 7 years for potential follow-up analysis
  • Payment information: As required by law and payment processors

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to processing of your personal information
  • Request data portability
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us at kaiserjake1@gmail.com.

To exercise these rights, please contact us at support@kestrelreport.com.

7. Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Improve our website functionality
  • Provide personalized content and advertisements

You can control cookies through your browser settings, though this may affect website functionality.

8. Third-Party Services

Our website may contain links to third-party websites or integrate with third-party services. We use the following third-party services:

  • Payment Processing: Gumroad for secure payment processing
  • File Storage: Google Drive for secure file uploads
  • Analytics: Website analytics to improve our services

These third parties have their own privacy policies, and we are not responsible for their practices.

9. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your personal information in accordance with this privacy policy.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us:

Email: support@kestrelreport.com

Website: kestrelreport.com

13. Medical Disclaimer

Kestrel Report provides educational analysis for optimization purposes only. We are not providing medical advice, diagnosis, or treatment recommendations. Always consult with your healthcare provider before making changes to your health regimen. The information provided should not be used as a substitute for professional medical advice.